Imtoken Customer Service Email
Imtoken is a global team inspired to make digital life equal for everyone. It is committed to rapidly detect and solve issues,Download Imtoken from the App Store. , enabling users to have greater control over their assets.
A new signature experience that delivers "what you see is what you sign for" has been launched. Also, the risk control system has been improved.
Contact Us
If you have any questions or concerns about imToken - BTC & ETH Wallet, you can contact the company through their help center. The website is easy to navigate and offers helpful tips and guides for using the app. It also provides feedback forms for customers to share their experiences with the app. This can help other users make informed decisions about which app to use.
The company’s mission is to make the tokenized world accessible to everyone, regardless of their technology experience or wallet type. They believe that decentralization is essential for a trustless society, and value circulation through blockchains will drive efficiency. To that end, the company is focused on providing secure and user-friendly solutions to enable a seamless introduction to blockchains. In addition to its wallet, the company offers Tokenlon, an in-app decentralized exchange in partnership with Kyber Network and 0x, as well as DApp Store, a marketplace for decentralized apps. The company also provides a risk control system to protect digital assets, and supports hardware wallets and cold storage. The company is backed by IDG Capital.
Help Center
As imToken expands into the US, it will face competition from digital wallet services like MyEtherWallet and Coinbase, along with hardware wallets such as Ledger Nano. But chief executive officer Ben He said he is confident that the company can overcome these obstacles by focusing on “moving blockchain technology forward.”
As a decentralized wallet, users are sole holders of their mnemonic and private keys. As such, it is important for users to backup their wallet and ensure that the mnemonic and private key are safe. They should also be wary of transferring their assets to any unknown addresses.
To help protect users, imToken will display a risk warning if it detects any suspicious DApps. It will also block any DApp that poses a high risk of scamming users. In addition, users can submit feedback to the support center through the App.
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Scam Alerts
Scams are a real risk when companies and websites have look-alike or sound-alike names. The imToken team encourages users to report any suspicious activity in the Help Center.
Scammers impersonate cryptocurrency experts on Telegram and lure users to invest with promises of high returns. They guide users in private and group chats to access third-party scam websites using the DApp browser and deposit their assets. The scammers then use the users' controlled accounts to make fraudulent transactions. The victims' investments and funds are lost as a result of these actions.
ConsenLabs' imToken wallet passed the security assessment conducted by Cure53 with flying colors in both Phase 1 and Phase 2. In line with the white-box approach of the testing methodology, the imToken maintainers gave Cure53 the necessary access to relevant sources, binaries, internal knowledge and other pertinent information to ensure the scope was fully tested.